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Noticeboard


IF WE ARE CLOSED CALL 111


Choose wisely. Is A&E the right service for your healthcare needs.pdf


Do you have Asthma, COPD or Diabetes?


Please ensure you see the Nurse for your Annual Health Check! Pre-book in advance. If you cant make the appointment for whatever reason please let us know so it can be offered to others.


Carers


Please let us know if you are a carer! Did you know you are entitled to an annual health check & flu vaccination and much more. See reception for further details


Named Accountable GP


All patients that register at Cassio Surgery will be given a Named Accountable GP who will take lead responsibility for their care. You will be informed when you register who that is.   


Friends & Family Test


Would you recommend Cassio to your friends & family? Ask for a 'Friends and Family test' form from reception or complete now online


Friends & Family Test


RESULTS,HOSPITAL APPTS AND REFERRALS

Referral letters and Hospital Appts

If you require a referral to another service your GP will deal with the referral. Referral letters can take up to seven working days to be typed by the secretaries. if you have asked for a referral to a private hospital/clinic- please do not book an appointment until you have been informed that the referral letter has been typed. All letters whether private or NHS are dealt with dependent on the urgency of the referral.

If you have been referred to a hospital and have not yet received an appointment

            please contact      01727897122 ( central bookings)

and they should be able to give you details of your appointment.

Please do not contact the surgery as we do not book hospital appointments.

TEST RESULTS

Please call after 11am for your test results as the patient advisors will have more time to deal with your request.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate to unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

You may not always need to see your doctor for the results of your tests but it is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

Receptionists cannot interpret investigations and will only be able to tell you the recorded comment made by the doctor after seeing it. They therefore cannot release results until the doctor has seen and commented on them first.



 
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