Colne HouseFirst Floor21 Upton RoadWatford, WD18 0JPTel: 01923 226011
IF WE ARE CLOSED CALL 111
Choose wisely. Is A&E the right service for your healthcare needs.pdf
Named Accountable GP
All patients that register at Cassio Surgery will be given a Named Accountable GP who will take lead responsibility for their care. You will be informed when you register who that is.
Friends & Family Test
Would you recommend Cassio to your friends & family? Ask for a 'Friends and Family test' form from reception or complete now online
Friends & Family Test
Please let us know if you are a carer! Did you know you are entitled to an annual health check & flu vaccination and much more. See reception for further details
Do you have Asthma, COPD or Diabetes?
Please ensure you see the Nurse for your Annual Health Check! Pre-book in advance. If you cant make the appointment for whatever reason please let us know so it can be offered to others.
This page is currently being updated
WHAT TO DO WHEN THE SURGERY IS CLOSED
Below is a list of services available in this area, when to use them and how to access them.
Attending the Accident and Emergency Department is not always the most appropriate or quickest way of receiving medical attention when the surgery is closed.
Hangover, grazed knee, sore throat,cough
A lot of illnesses can be treated in your home using over the counter medicine and getting plenty of rest
Unwell, unsure, confused, need help?
Call NHS Direct - 111 You will speak to a trained healthcare professional
Diarrhoea, runny nose, painful cough, headache
Your local pharmacy can give you advice
Vomiting, ear pain, sore tummy, back ache
If the surgery is closed please ring Herts Urgent Care – 111.Your call will be answered by a trained Health care Professional.
Burns, scalds, bites, stings, cuts, strains, sprains
Minor Injury Unit, Walk In Centre
No appointment required
St Albans Hospital – 9am-8pm 01727 897 182
Hemel Hospital– 8am-8pm 03000 33 22 33
Mount Vernon Hospital 9am-9pm 01923 844201
Choking,chest pain, blacking out, blood loss
A & E or 999
In the case of urgent need when the practice is closed you can call NHS Direct (111) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
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